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By Damilola Faustino

Many people tend to get defensive, moody or sad when they’re criticized by their line manager or team lead at work. In many cases, the workplace has no feedback culture in place and people are not trained to give or receive criticism in a constructive manner. Giving and receiving negative feedback constructively takes a lot of practice and clearly, some people do not know how to do it. So, whenever you encounter criticism at work, here is how to handle it like a pro.

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Listen

Figure out whether the criticism is constructive or simply rude. You may feel hurt when your partner says you’re controlling, but having him point out this flaw may help you change and ultimately save the relationship. If criticism could be helpful, lend all ears and try to learn from it instead of getting defensive.

Respond calmly, do not get emotional

Be respectful no matter what, and thank someone if the feedback is useful. If the critique is uncalled for, you should respond with kindness. A simple smile makes you the bigger person.

Don’t take it personally

Try to remove yourself from the situation and focus on what’s being critiqued. That C+ midterm doesn’t reflect your A+ personality! Instead, it’s a reminder to study a little harder next time, skip all that partying the night before and try to do more at work.

Manage stress

When you’re constantly on edge, you can feel out of control and unable to respond to criticism with a clear head. So take a deep breath to keep those stress levels in check.

Keep doing your job

Remember that the criticism represents just one person’s point of view. Know what your strengths are and don’t let other people’s opinions keep you from working hard towards a goal. Never be discouraged!

Say thank you

Be gracious and say thank the person for their feedback.

Read also: How To Manage Your Tight Schedule Like A Pro

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